The buyer should be available at their address to receive the item. If the buyer is not available and a card is left for collection the buyer is responsible to collect their parcel on time. If an order is returned to us because the buyer did not collect their order or the address was incorrect, we cannot issue a refund for the postage costs. We can resend items if the postage costs are paid by the buyer.
Please return items within 14 days for a full refund if not completely satisfied with your items to
Please go to the Returns page to complete a returns request
10 Framlingham Road